Frequently Asked Questions


Do I need an account to place an order?
You don't need an account with Folio Print Boutique in order to make a purchase. However, if you do create an account, you will be able to enjoy the following benefits:
- Save your delivery address details for a faster more convenient shopping experience.
- Manage your account details, order history and view your order status.
How secure is my credit card information?
At Folio Print Boutique your personal online security is very important. FPB use the latest SSL encryption technology to store and safely transmit your information. All orders are processed through a secure checkout system provided by Shopify. FPB do not store or have access to your credit card information. All credit card payments are processed by Paypal.
What is a giclée print?
Giclée is derived from the French verb “gicler” meaning "to spray." My giclée prints are created in this manner, combining long-lasting archival quality pigment based inks, printed on gorgeous 255 gsm archival premium smooth satin luster paper. The luster paper has a very slight textured surface that resists both glare and fingerprints, while offering rich color saturation and contrast. The result is a vivid and colour-accurate print that will last for years and years without fading.
What is a foil print?
Shimmery, sparkly, shiny - and altogether luscious... My foil prints are created using a specialty printing process. Each print is made using pigmented metallic foil sheets which are, through the process of applied heat, fused to card stock weight paper. Once fused, the foil is permanently adhered. My foil designs are available in 7 foil colours on a white background, and 3 foil colours on a coloured background - 36 background colours to choose from! The options are endless, so you’re sure to find something suitable (and oh-so-lovely) for your needs. Each foil print is prepared on 110 lb. smooth white matte card stock with genuine foil.
What are the available print sizes?
I offer many different sizes for you to choose from. Some prints, due to the detailed quality, are only available in certain sizes.

Giclée prints: 4x6, 5x7, 8x10, 11x14, A3 (11.7x16.5) and 12x18 inches.

Foil prints: 4x6, 5x7 and 8x10 inches. (Please note: for my foiled prints, the largest size I can create is 8x10 inches.)
Can I matte my print?
Absolutely - the way I create my prints makes it easy for you to matte your print if you choose, as the prints include a white border surrounding the image area which makes for easy matting.

  • 4x6 and 5x7 inch prints are printed on a 5.5x8.5 inch page
  • 8x10 inch prints are printed on an 8.5x11 inch page
  • 11x14 inches, 12x18 inches and A3 (11.7x16.5 inches) prints are printed on a 13x19 inch page.
    All allow you the choice to trim to size to fit perfectly into your picture frame, or alternatively, you may use the surrounding border to allow for easy matting of your print.

    ** Please note: Foil prints with a black background are trimmed to size.
    Can you frame my print for me?
    My prints come unframed and unfortunately, I don’t offer framing services at this time. However, all the print sizes available are standard North American sizes, so if you want to purchase a store-bought, ready-made frame, you should have no problem finding a perfect match for your print. If you are having your prints professionally framed, the prints have a small white border surrounding the image area so the framer can easily matte the print without cutting off any of the design.
    Can I purchase a digital version of a print that I can download and print myself?
    At this time, I don’t offer digitial downloads of my designs.
    How much does shipping cost?
    Shipping to Canada
    Order Value: $0.00-$35.99 - postage cost of $12.00 (Tracked Package)
    Order Value: $36.00 and up - postage cost of $17.00 (Tracked Package)

    Shipping to the United States
    Order Value: $0.00 – $35.99 - postage cost of $5.75 (Tracked 1st Class Package)
    Order Value: $36 – $99.99 - postage cost of $11.75 (Tracked 1st Class Package)
    Order Value: $100 and up - postage cost of $16.00 (Tracked 1st Class Package)

    International Shipping
    Order Value: $0.00 – $35.99 - postage cost of $10.00 (Tracked 1st Class Package)
    Order Value: $36 – $99.99 - postage cost of $17.00 (Tracked 1st Class Package)
    Order Value: $100 and up - postage cost of $23.00 (Tracked 1st Class Package)

    All shipping costs quoted in $USD
    When will my order ship?
    I ship all of my orders within 3 business days.

    • Orders placed Monday, Tuesday and Wednesday will be shipped on Thursday.
    • Orders placed on Thursday, Friday, Saturday and Sunday will be shipped on Monday.
    Can my order be rush shipped?
    Unfortunately, due to how I ship my packages, rush orders are not available at this time.